Terms & Conditions
Terms and Conditions of Use
Last Updated: June 3, 2026
1. Agreement Overview
These Terms and Conditions of Use (“Terms”) constitute a legally binding agreement between you and Dreem Enterprises LLC d/b/a Dreem Platform and Dreem Team (“Dreem,” “Company,” “we,” “us,” or “our”) governing your access to and use of all Dreem-owned websites, software platforms, applications, tools, and services, including Dreem Platform, Dreem Team, Dreem Sports, Dreem Fundraising, and Dreem Connect, and related features (collectively, the “Platform”).
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you may not access or use the Platform.
These Terms, together with any module-specific addenda, constitute the entire agreement between the Parties and supersede all prior or contemporaneous agreements, communications, or understandings, whether oral or written.
2. Parties
This Agreement is between Dreem Enterprises LLC, a California limited liability company (address: 26500 Agoura Rd, Ste 337, Calabasas, CA 91302), and you, the individual or entity accessing or using the Platform (“User,” “Participant,” “you,” or “your”). Each may be referred to individually as a “Party” and collectively as the “Parties.”
3. Eligibility and Accounts
Accounts are held by adults. You must be at least 18 years old to create and hold an account. Individuals under 18 may not register their own accounts; their participation and information are managed by a parent, legal guardian, or authorized adult (such as a coach or Organization administrator) through that adult’s account.
When you register, you agree to provide true, accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials, for all activity conducted under your account, and for promptly notifying Dreem of any unauthorized use or security breach. You may not sell, transfer, sublicense, or share your credentials. Dreem reserves the right to approve, deny, suspend, or terminate access at its sole discretion.
4. Privacy, Data Protection, and Children’s Use
Dreem’s collection and use of personal information is governed by our Privacy Policy, which is incorporated by reference. Dreem complies with applicable U.S. data privacy laws, including the Children’s Online Privacy Protection Act (COPPA).
- Users under 18 should review these Terms with a parent or legal guardian, and a parent, guardian, or authorized adult must create and control the account through which a minor participates.
- Children under 13 may not use the Platform unless verifiable parental consent has been obtained in compliance with COPPA, or unless an Organization (such as a school) has provided consent on parents’ behalf where permitted under COPPA.
- You represent and warrant that any information you submit on behalf of a minor has been provided with proper authorization and required consents.
We do not knowingly collect personal information from children without appropriate consent.
5. Description of the Platform
The Platform provides modular, cloud-based tools designed to support organizations, teams, schools, nonprofits, clubs, businesses, and communities. Features may include website creation and hosting; team and organization management; communication and messaging tools; fundraising, dues, and payment tools; media uploads and content publishing; and custom modules, integrations, and analytics. Each module may have additional terms, set out in the Addenda below, which are incorporated into these Terms.
6. Organizations and Tenants
Where you access the Platform on behalf of an Organization (such as a team, club, school, district, or nonprofit), the individual who registers or administers the Organization’s account represents that they are authorized to bind that Organization to these Terms, and “you” includes that Organization.
Organizations are solely responsible for: the accuracy of their schedules, rosters, content, and communications; obtaining all consents required from participants and minors (including photo/video consent and verifiable parental consent where applicable); and compliance with applicable league, school, district, and legal requirements. Dreem acts as a technology and service provider to Organizations and may rely on an Organization’s representations of compliance. Organizations may be required to enter into a separate organization or data-processing agreement with Dreem.
7. User Content and License Grant
You may upload or submit content including text, images, videos, logos, documents, and other materials (“Content”). You represent and warrant that you own or have the legal right to submit the Content, that it does not infringe any third-party rights, and that all required permissions and consents (including for the depiction of minors) have been obtained.
By submitting Content, you grant Dreem a non-exclusive, royalty-free, worldwide license to host, store, display, reproduce, modify, and distribute the Content as necessary to operate and maintain the Platform. Dreem will not use Content depicting an identifiable minor for marketing or promotional purposes without separate, specific consent.
8. Prohibited Uses
You agree not to use the Platform for any unlawful, fraudulent, abusive, defamatory, infringing, or malicious purpose. You may not impersonate any person or entity; reverse engineer or copy the Platform; introduce malware, bots, scrapers, or automated scripts; interfere with system security or integrity; or use the Platform for unauthorized commercial exploitation. Violation may result in immediate suspension or termination.
9. Payments, Dues, and Financial Processing
Certain modules involve payments, dues, fees, or donations. Dreem is a technology provider and does not solicit donations on behalf of users or beneficiaries unless expressly stated. Payment processing is handled by third-party providers (e.g., Stripe, including Stripe Connect), subject to their own terms. Dreem does not store full payment card details. Refunds, disputes, and chargebacks are subject to the payment processor’s rules and the policies of the Organization collecting payment. Dreem is not a fiduciary, trustee, or custodian of any funds processed through the Platform.
10. Activities, Assumption of Risk, and Release
The Platform is software used by Organizations to manage their own programs and activities. Dreem does not organize, host, supervise, coach, or control any activity, practice, event, or competition. Those are conducted by the Organizations and their staff.
To the fullest extent permitted by applicable law, you acknowledge that participation in physical and athletic activities involves inherent risks, and you (and, for a minor, the parent or guardian registering the minor) assume those risks and release Dreem Enterprises LLC from any claim for injury, loss, or damage arising out of activities hosted or managed by an Organization using the Platform. This release runs in favor of Dreem as the technology provider only and does not purport to release any Organization, and the enforceability of any release involving a minor is subject to applicable state law. Organizations are responsible for their own waivers, insurance, and supervision.
11. Intellectual Property Rights
All Platform software, designs, trademarks, logos, content, and intellectual property are owned by Dreem Enterprises LLC or its licensors. You are granted a limited, revocable, non-transferable, non-exclusive license to use the Platform solely for its intended purpose. No ownership rights are transferred.
12. Feedback
Any ideas, suggestions, or feedback you submit may be used by Dreem without restriction or compensation. You grant Dreem a perpetual, irrevocable license to use such feedback.
13. Disclaimers
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” DREEM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. USE OF THE PLATFORM IS AT YOUR OWN RISK.
14. Limitation of Liability
To the fullest extent permitted by law, Dreem Enterprises LLC shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including loss of data, revenue, profits, or goodwill, arising out of or related to use of the Platform.
15. Indemnification
You agree to defend, indemnify, and hold harmless Dreem Enterprises LLC and its members, managers, employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of the Platform, your violation of these Terms, or Content you submit.
16. Monitoring and Termination
Dreem may monitor use of the Platform to ensure compliance and may suspend or terminate access if we believe you have violated these Terms or applicable law. You may terminate by discontinuing use of the Platform. Sections concerning intellectual property, indemnification, disclaimers, limitation of liability, release, confidentiality, and governing law survive termination.
17. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration administered by JAMS in Los Angeles County, California, except that either Party may seek injunctive or equitable relief in court for intellectual-property or security matters. To the extent court proceedings are permitted, the Parties consent to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
18. No Class Actions
All disputes must be brought on an individual basis. You waive any right to participate in class, collective, or representative actions.
19. Confidentiality
During the term of these Terms and for three (3) years thereafter, each Party agrees not to disclose confidential information obtained from the other Party, except as required by law.
20. Modifications
Dreem may revise these Terms at any time. Changes will be posted with an updated “Last Updated” date, and continued use of the Platform constitutes acceptance of the revised terms.
21. Notices
Legal notices must be sent in writing to: Dreem Enterprises LLC, 26500 Agoura Rd, Ste 337, Calabasas, CA 91302, Attn: Legal. Email may be used for routine communications but does not replace formal legal notice unless expressly agreed.
22. Assignment
You may not assign these Terms without Dreem’s prior written consent. Dreem may assign these Terms freely.
23. Severability
If any provision is held unenforceable, the remaining provisions shall remain in full force and effect.
24. Contact Information
Dreem Enterprises LLC, 26500 Agoura Rd, Ste 337, Calabasas, CA 91302. Support: support@dreementerprises.com. Legal: legal@dreementerprises.com.
Addendum A — Dreem Sports (Youth, Teams, and Clubs)
This Addendum applies to use of Dreem Sports, including team websites, schedules, rosters, dues, fundraising, messaging, and related tools.
- Youth participation and COPPA. Dreem Sports may involve minors under 18. Children under 13 may only participate where verifiable parental or guardian consent has been obtained in compliance with COPPA. Account creators represent they have authority to submit information on behalf of minors.
- No solicitation / no fiduciary role. Dreem is a technology provider only. Dreem does not solicit donations, manage teams, or oversee funds, and is not a fiduciary, trustee, or custodian of any funds raised.
- Content responsibility. Team administrators are solely responsible for the accuracy of schedules, rosters, content, and communications; for obtaining photo/video consent for minors; and for compliance with league, school, and district policies.
Addendum B — Dreem Fundraising
This Addendum applies to fundraising, dues, donations, sponsorships, and payment-related modules.
- Platform role. Dreem provides software tools only. Dreem does not guarantee fundraising results and does not control how funds are used by Organizations.
- Payments and processing. Payments are processed by third-party processors (e.g., Stripe, including Stripe Connect). Dreem does not store full payment card details. Refunds, disputes, and chargebacks are subject to processor rules.
- Compliance responsibility. Users are responsible for truthful fundraising descriptions, compliance with local, state, and federal fundraising laws, and proper use of funds raised.
Addendum C — Youth Programs (Schools, Nonprofits, and Camps)
This Addendum applies where the Platform is used by schools, nonprofits, or youth-based programs.
- Parental consent. Organizations must ensure parental consent is obtained where required, and Dreem may rely on the Organization’s representations of compliance.
- FERPA and student-data privacy. Dreem is not a school official under FERPA unless separately agreed in writing. Schools and districts remain responsible for FERPA compliance, applicable state student-data-privacy laws, and data permissions, and may require a separate data-privacy agreement with Dreem.
