Privacy Policy

Dreem Platform Privacy Policy

Dreem Enterprises LLC

Last Updated: June 3, 2026

Dreem Enterprises LLC (“Dreem,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our websites, platforms, applications, and services, including but not limited to Dreem Platform, Dreem Team, Dreem Sports, Dreem Fundraising, and Dreem Connect (collectively, the “Platform”).

This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have. It is incorporated by reference into our Terms and Conditions of Use.

1. Scope and Our Role

The Platform is provided to organizations such as teams, clubs, schools, districts, nonprofits, and similar entities (each, an “Organization” or “tenant”), and to the individuals who use it through those Organizations.

For most personal information processed through the Platform, Dreem acts as a service provider (data processor) on behalf of the Organization, which controls the data it collects and manages. Each Organization is responsible for its own privacy practices and for obtaining any consents required from the individuals and minors it manages. This Privacy Policy describes Dreem’s own practices; it does not replace any privacy notice an Organization provides to its members.

2. Information We Collect

We collect information necessary to provide, secure, and improve the Platform.

Information you provide.

  • Organization details (name, address, EIN, and similar)
  • Account information (name, email, phone, role)
  • Team, roster, player, and family information
  • Communications and content (messages, photos, videos, documents)
  • Event, registration, scheduling, and dues information

Payment information.

Payments are processed by third-party payment providers, including Stripe (and, where applicable, Stripe Connect). We do not store full payment card details. Our payment processors may collect billing information, transaction data, and identity-verification information (“Know Your Customer” / KYC data) as required to provide their services. Payment information is governed by the payment processor’s own privacy policy.

Information collected automatically.

  • IP address
  • Device and browser information
  • Usage data (pages visited, actions taken)
  • Cookies and similar technologies

3. How We Use Information

We use information to:

  • Provide and operate the Platform
  • Manage accounts and Organizations
  • Process transactions, dues, and payments
  • Facilitate communications between authorized users
  • Improve features, performance, and user experience
  • Maintain security and prevent fraud
  • Comply with legal obligations

4. How Information Is Shared

We do not sell personal information. We may share information as follows:

  1. Service providers. We share information with vendors who process data on our behalf, such as payment processors (e.g., Stripe), hosting providers, communication and messaging services, and analytics providers. These providers are permitted to use the information only to perform services for us.
  2. Organizations using the Platform. Organizations control the data they manage. Depending on the Organization’s settings and your role, information may be visible to coaches, administrators, parents or guardians, and participants within that Organization.
  3. Legal requirements. We may disclose information where we believe it is required to comply with law, respond to lawful requests, or protect the rights, safety, or property of Dreem, our users, or the public.

5. Organizations’ Responsibilities

Organizations using the Platform are responsible for:

  • Collecting and managing participant data lawfully
  • Obtaining all required consents, including verifiable parental consent for minors where applicable
  • Managing communications, permissions, and visibility settings

Dreem acts as a service provider to these Organizations and does not control how an Organization uses the data it manages. Dreem may rely on an Organization’s representations that it has obtained the consents and authorizations required by law.

6. Children’s Privacy and COPPA

Protecting children’s privacy is important to us, and the Platform is designed so that children do not create or hold their own accounts.

  • Accounts are held by adults. A parent, legal guardian, or authorized adult (such as a coach or Organization administrator) creates and controls the account through which a minor’s participation and information are managed. Individuals under 18 do not register their own accounts.
  • Children under 13. We do not knowingly collect personal information directly from children under the age of 13. Where information about a child under 13 is collected and managed through a parent’s, guardian’s, or Organization’s account, it is collected only after verifiable parental consent is obtained in compliance with the Children’s Online Privacy Protection Act (COPPA). Verifiable parental consent is obtained through [describe the method(s) you use — e.g., a signed consent form, a consent transaction, or another FTC-recognized method], or, in the school context, through the Organization acting on parents’ behalf as permitted under COPPA.
  • Parental rights. A parent or guardian may review the personal information collected about their child, request its deletion, and refuse to permit further collection by contacting us at privacy@dreementerprises.com or by using the controls in their dashboard.

If you believe a child under 13 has provided us personal information without verifiable parental consent, please contact us so we can take appropriate action.

7. Your Privacy Rights — California (CCPA / CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Request access to the personal information we collect about you
  • Know the categories of personal information we collect and how it is used
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of certain data sharing, where applicable

Dreem does not sell personal information as defined under California law. We will verify your identity before responding to a request, and we will not discriminate against you for exercising your rights. To submit a request, contact us at privacy@dreementerprises.com.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain information as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. Organizations may request export or deletion of data they manage, subject to applicable legal and contractual limitations.

10. Cookies and Tracking

We use cookies and similar technologies to enable Platform functionality, improve performance and user experience, and analyze usage. You may control cookies through your browser settings; disabling some cookies may affect Platform functionality.

11. Third-Party Links and Payment Processors

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those services. Payments are processed by third-party providers such as Stripe. Dreem does not store full payment card details, and payment information is governed by the payment processor’s privacy policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

Dreem Enterprises LLC

26500 Agoura Rd, Ste 337 Calabasas, CA 91302

privacy@dreementerprises.com